BROWS & LASHES BUNDLE COURSE

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1.Digital / Online Courses

Due to the digital nature of our online courses, access to course materials is provided immediately after purchase.

Under the Consumer Contracts Regulations 2013, by purchasing an online course and accessing the materials, you agree to waive your 14-day cooling-off period.

Once course access has been granted, refunds cannot be issued unless required by law.

If you experience technical issues, please contact us at [your email] and we will resolve the issue promptly.

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2. In-Person Training Courses

For in-person courses, you may cancel within 14 days of booking for a full refund, provided the course date is more than 14 days away.

If the course is scheduled within 14 days of booking, you agree that the service may begin within this period and cancellation rights may be reduced.

If you cancel:

• More than 14 days before the course date: Full refund

• 7–14 days before the course date: 50% refund

• Less than 7 days before the course date: No refund

You may request to reschedule once with at least 7 days’ notice.

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3. Klarna Payments

If you paid using Klarna, any approved refunds will be processed back to Klarna and your payment plan will be adjusted accordingly.

Online Course Delivery

This is an online training course.

Access to course materials is provided immediately after purchase.

The course is designed to be completed within 30 days of enrolment.

For Klarna payments, the order is fulfilled once access to the course materials has been granted.

ALL IN-PERSON COURSES

This is an in-person training course.

Customers select or are scheduled for a training date at the time of booking.

All in-person courses are delivered within 30 days of purchase.

For Klarna payments, the order is fulfilled on the scheduled training date when the service has been delivered.

BUNDLE COURSE Course Delivery

This bundle includes online and/or in-person training courses.

Online courses provide immediate access after purchase.

In-person courses are scheduled and delivered within 30 days of booking.

For Klarna payments, orders are fulfilled once the relevant service has been delivered.

ONCE YOU HAVE PURCHASED A COURSE , OUR TEAM WILL BE IN TOUCH TO SECURE YOUR DESIRED DATE OF TRAINING